Pickup Truck Parts & Accessories


Customer Service Mon-Fri 9am - 5pm CST

Silver Star Industries Inc. FAQ

  1. Policies
    1. Privacy Policy
    2. Shipping
    3. Return Policy


Q: Privacy Policy

When you place an order with Pickupdaddy.com, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on out mailing list).

Privacy Notice Last updated: April 7, 2010

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting this site, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does This Site Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at pickupdaddy.com. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses this site. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at this site if we cannot recognize you, we want you to be aware that these tools exist.

Information from Other Sources: We might receive information about you from other sources and add it to our account information.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features in the purchasing process, personalized greetings, and storage of items in your shopping cart between visits. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of This site's coolest features, and we recommend that you leave them turned on.

Does This Site Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Q: Shipping

At Pickupdaddy.com, shipping and handling charges are calculated as item specific amounts based on each individual items weight.

You'll see your shipping cost listed on the "My Cart" page before you submit your order.  After reviewing the page, you can choose to submit your order.

Most orders will leave our warehouse in one business day. Your order may be fill by the Manufacturer if the item (s) ordered are currently out of stock.

Cancelling Orders

You may cancel your order by contacting us at 888-637-9638 or at orderdesk@pickupdaddy.com.  However, we can not cancel orders that have already been shipped.  Please refer to our return policy for easy returns.

Standard Shipping

All orders are shipped via UPS, USPS or Speedee Delivery.  Items are shipped Monday thru Friday and most will arrive in 1-4 business days. s.  For example, if an order to be shipped to Minneapolis, MN is placed on a Friday, the package should arrive on Monday. 

Currently our standard shipping rates apply only to our customers located in the continental US.  For shipping rates to Hawaii and Alaska please contact us at orderdesk@pickupdaddy.com or 888-637-9638.

We are committed at Pickupdaddy.com to get you your order as quickly as possible.


Division of Silver Star Industries Inc.
3231 Oak Street
Brainerd, Mn 56401

Business days in transit from: BRAINERD, MN 56401

Q: Return Policy

You can feel comfortable shopping with Pickupdaddy.com. We have been in the Truck Accessory business for over 33 Years. We honor the manufacturer’s warrantees and will help assist you in purchasing the right product.

  • The original Pickupdaddy.com receipt is required for all returns, exchanges and warranty repair services.
  • Returns or Exchanges are accepted with-in 30 days of purchase.
  • The product must be in the original packaging and in new condition.
  • Return Shipping Charges must be paid by the customer, unless Pickupdaddy.com is at fault.

  • All special orders, Installed items and/or painted items are not returnable.
  • No refunds allowed on labor charges, freight charges, lost time or mileage.
  • 15% restocking charge may apply on items we accept for return.
  • We recommend you obtain shipping insurance that covers the full price of item(s) being returned.
  • The Customer must obtain a Return Goods Authorization (RGA) from Pickupdaddy.com prior to returning the item(s). Please call Pickupdaddy.com at 888-637-9638 or e-mail us at orderdesk@pickupdaddy.com to obtain an “RGA”

Pickupdaddy.com has hand selected the best manufactures of truck accessories in the industry. We use the products ourselves. If you find you need warranty assistance with any product purchased from Pickupdaddy.com, please contact us at orderdesk@pickupdaddy.com or 888-637-9638. We will work closely with you and the manufacture to rectify the situation.

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